I could easily write an article describing the myriad of ways that every apparel decorator can contribute to the “greening” of the industry. You can’t pick up a newspaper, magazine or watch a TV show without someone blathering on about Global Warming, Save the Planet or another trendy, talking-head catch-phrase. Removing the feel good and karma building reasons why a shop sustainability program should be implemented, the purpose of this article is to discuss the real reason why many companies are actually making the effort, and that reason is simple: MONEY.
Many larger corporations are demanding sustainability programs from their supply chain partners. Go to the corporate sustainability webpages of Wal-Mart (http://walmartstores.com/sustainability/), Coca-Cola (http://www.thecoca-colacompany.com/citizenship), Nike (http://nikeinc.com/pages/responsibility) or adidas (http://www.adidas-group.com/en/sustainability/welcome.aspx) and see how they are addressing the issue. Usually when the big boys latch onto something and start educating consumers, it’s going to have a trickle-down effect eventually and make it to the local marketplace. If you haven’t noticed this already, there’s tons of press about this issue every day focusing on the triple bottom line in corporate America. But why are they really doing this? A good reason is that they understand that they can link aspects of their Lean Manufacturing programs, governmental regulatory responsibilities, tax incentives, and good old-fashioned marketing to make a public stance on sustainability and drive consumer spending their way if they can.
Ok, by now you are saying to yourself “I’m not Wal-Mart, Coke, Nike or adidas – how does this apply to me?” It’s the same principle, but just on a smaller scale. Greg Kitson with Mind’s Eye Graphics (http://www.mindseyeg.com/) calls it “finding nickels”. He has a sustainability program in his shop, as he knows that if he can save money by doing something he’s already tasked to do, his cost for printing that shirt just went down. If he can save five cents here, or a few pennies there…it eventually adds up to more margin and profit at the end of the year. Common sense, right?
The three core tenets of any sustainability program are Reduce, Reuse & Recycle. I’d like to add a fourth, which is ReEconomize. To elaborate:
Reduce – means simply that. Find ways around your shop to reduce the amount of energy, materials, labor, or other ideas to get the same results for the task. Using less electricity or energy, masking tape, ink, paper, or other commodities often goes overlooked in the desire to get that order printed and out the door. Finding the discipline to question everything, document what you are doing, finding methods for reduction, setting goals, and then actually doing the work tracking everything is a lot of work, but worth it. Already doing that? Great! That’s a big part of a sustainability program…
Reuse – means repurposing one thing and using it in a different way. For example, lots of shops cut down their 30 gallon ink or chemical barrels and use them as trash cans. Or use defective or misprinted shirts as shop towels. In your shop, what can you reuse instead of just throwing it away? When you buy – can you purchase something already made such as a press or office furniture? Can you repurpose your scrap paper into office notepads?
Recycle – everyone is familiar with this idea – but do you really have a recycling program? Paper, cardboard, metal, plastic, electronic devices, hydraulic oil, light bulbs, office furniture, phones, computers, appliances, equipment, even ink – all can be recycled. How are you managing this in your shop? Are you in control, or is it a free-for-all?
ReEconomize, which I freely admit is a word I just made up; means to take everything listed above and document, track or otherwise show how you are either saving money, or making money on your efforts. This can’t just be a “gut instinct” either – to do this correctly the industry best practice is to document by creating a list or spreadsheet to use for the program. By continually tracking your efforts, you can quickly understand what’s successful or not, and focus your efforts accordingly. For example, if you document your energy costs over a period of time you can link your expenditures with the amount of impressions printed. For the sake of easy numbers, let’s say your shop spends $100,000 a year on energy (electricity, water, natural gas, & propane), a simple 5% annual reduction as a goal could amount to a savings of $5,000 per year. Every shop is different, but how many shirts would you have to print to make a $5,000 profit? Do you know what it costs per impression to print per year? What if you could drop that cost a penny per shirt?
If you don’t already have a program, saving that $5,000+ a year on costs now seems like a good idea, but how do you get started? First, and I can’t stress this enough, it can’t be a one-man show. To make any real impact at your company this program can’t just come from the owner or production manager whereby he tells everyone in the shop that “we are saving money so turn off the lights when you leave the room”. It’s not that simple. The best industry practice is to build a teamwork culture where everyone shares in the effort and is committed to the success of the program.
Start with organizing a Sustainability Committee consisting of representatives in all facets of your business. From the shop floor to accounting, the more people invested in the success of the program the better. Make them responsible and accountable for the program. They will quickly brainstorm on some ideas and be eager to get going, but may need to have some direction. SGIA has some great ideas on getting started. (www.sgia.org) Based on my experience here are a few must do’s to get started:
- Write your Sustainability Policy – this will be the core principle that drives your success, and that people will refer back to if they are trying to make a decision. It doesn’t have to be overly complex, but it should give direction and demonstrate company responsibility. The policy should show that you are to be in compliance with environmental, health and safety regulations. Give direction for continuous improvement, including areas not subject to regulation. Emphasize pollution prevention from source reduction, reuse and recycling. And finally, communicate information on your sustainability performance. In a nutshell, make it work for your business and how you operate.
- Get an energy audit. In your local marketplace this could be a free service that your utility company will provide, or one that you may have to pay a small fee to schedule, but either way it’s going to be a great way to get started and to learn how to save money. Someone will come out and tour your shop, poke around and measure for energy inefficiencies such as heat or cooling loss, HVAC maintenance recommendations, and other ideas. An individual report should be written on how you can reduce your consumption and provide you examples of where you are wasting money. Chalk this up to “getting an expert to help”, similar to getting an annual physical from your doctor.
- Engage your staff. Make the program fun! Reward their effort and make everyone part of the success. Publish information, graphs, events, and news in the company newsletter, webpage, or on a bulletin board in the shop. This program can’t be a secret. Celebrate your successes as you go. Give “attaboys” when you catch someone doing something right. Think long term, and don’t let the initial fire die out.
- Engage your vendors. What are they doing? How can you partner with them to revamp how you purchase to be a more sustainable effort for everyone? What are the potential cost savings? For example, maybe changing the frequency of your purchases can save on shipping or delivery costs. Review year to date information, and purchase quarterly. Does the added volume purchases on some items amount to a savings? Can you negotiate a rebate based on the vendor saving on shipping costs? You will never know unless you ask.
- Engage your customers. What’s important to them? Inform them that you are getting started and want to know what they are doing. Partner with them on strengthening your relationship by trying something new. Just having this conversation could be a selling opportunity alone. Can you change their purchasing behavior as part of the program? What if they sent their PO’s in electronically instead of a fax or mail (yes, people still do that), or can you invoice them with a .pdf attachment instead of mailing them a statement? Can you set up electronic payment so you don’t have to use traditional paper checks and deposits? Make sure you annualize the savings and document your efforts so you can see the bigger picture.
- Don’t be afraid to ask “Why”. Why are you doing something? What if you do something differently? The statements we’ve all heard before (and unfortunately continue to hear), “We’ve always done it this way”, “I’m too busy”, “I don’t have time”, or “It’s too costly to change” need to be thrown out as lazy thinking. You are in control of your process, not the process is in control of you. Don’t accept mediocrity as the status quo, as this is costing you money.
While you are building your program you may also look into if obtaining certification through the Sustainable Green Printing Partnership (www.sgppartnership.org/) makes sense for your company. Depending on your market niche, obtaining this particular certification could be tremendously beneficial as many companies are demanding that their suppliers not only have sustainability programs, but that they are third party documented and certified. The SGP program encompasses the entire graphic printing community, so it’s larger than just t-shirt printers. It’s only been around for a few years, but its gaining momentum. Currently there’s close to 40 printers certified, and a handful of those are apparel decorators with more getting certified every year. Marci Kinter, chairperson of the SGP Board of Directors, says that sustainability is quickly becoming a bigger requirement in the business world and that “in the new economy companies are looking to reduce waste, use the least harmful products, and find more sustainable print systems. Companies that obtain certification differentiate themselves in the marketplace, and can drive more business to them by framing their sustainability story by demonstrating accountability and aligning themselves with the values of their customers”. SGP has prepared a great three part video on building a program, check it out: (http://preview.tinyurl.com/8xq8jb8)